Questions on hotel rates and other frequently asked questions answered at auris-hotels.com

Faq

Does the hotel assist with processing a UAE Visa?

Auris Plaza Hotel	yes
Auris Metro Central	No
Auris Deira	No
Auris Boutique Hotel	Yes upon request (charges, terms and conditions as well as government regulations apply)
Auris Fakhruddin Hotel Apartments	No
Auris Inn Al Muhanna Hotel	Yes

Can visitors sleep in our room?

Visitor's are allowed in the room but only family member's and the hotel required the original and valid Emirates ID or Passport in front-desk. Please note visitors is not allowed to stay late or over night in the room.

Does the hotel serve Halal food?

Yes.

Can the hotel offer early check-in and late check out?

Yes, however charges apply and please do make sure to request it during reservation or at the front office desk. Early check-in at 6.00am and a Late Check-out at 6.00pm. Request during reservation or at the front office desk.

Which large shopping Mall is the closest to the hotel?

Auris Plaza Hotel	Mall of the Emirates
Auris Metro Central	Mall of the Emirates
Auris Deira	Al Ghurair Mall and Deira City Centre Mall
Auris Boutique Hotel	Mall of the Emirates
Auris Fakhruddin Hotel Apartments	Mall of the Emirates
Auris Inn Al Muhanna Hotel	Mall of the Emirates

Does the hotel provide extra bed or baby cot?

Yes, charges apply. Please request for it at the front office desk.

What room/bathroom amenities are available in the hotel?

Bidet, bathrobes and slippers, towels, bathroom scales, hair dryer, bath utilities and toiletries.

Does the hotel offer left luggage services?

Yes. Please request the service at the front office desk. Terms and Conditions apply.

Does the hotel provide internet in the rooms?

Yes. Please ask for the front office desk assistance.

Does the hotel offer alcoholic drinks?

No alcohol is served or allowed in the hotel.

What time are meals offered at the restaurants?

Please find below standard timing (subject to change from time to time). Please coordinate with Front office.

Auris Plaza Hotel

In-room dining – Available 24/7

Breakfast – 06:30AM to 11:00AM

Lunch – 1:30PM to 3:30PM

Dinner – 7:00PM to 11:00PM

Café – Open 24/7

Auris Metro Central

Breakfast – 07:00AM to 10:30AM

Café – 7:00AM to 9:00PM

Auris Deira

In-room dining – 7:00AM to 1:00AM

Breakfast – 07:00AM to 10:30AM

Lunch and Dinner on Request

Auris Boutique

Breakfast – 07:00AM to 11:00AM

Lunch and Dinner on Request

Café – 7:00AM to 10:00PM

Auris Inn Al Muhanna Hotel

In Room Dining - Available 24/7

Breakfast – 6:30AM to 10:00AM

Lunch – 12:00NN to 3:30PM

Dinner – 7:00PM to 11:00PM

Auris Fakhruddin Hotel Apartments

Breakfast 6:30AM - 10:30AM

In- room Dining 6:30AM - 12 Midnight

Is there a free shuttle to the beach or the shopping mall?

Auris Plaza Hotel	Yes. To Jumeirah Beach, Mall of the Emirates and Dubai Mall
Auris Metro Central	No.
Auris Deira	Yes. To Al Mamzar Beach
Auris Boutique	Yes. To Mall of the Emirates
Auris Fakhruddin	No.
Auris Inn Al Muhanna Hotel	No.

Please enquire about the timing at the Reception or Concierge Desk.

What is the size of the in-room safe?

Laptop size

Does the hotel offer smoking and non-smoking rooms?

Yes (subject to availability).Please request your preference while reserving your room. (the booking form allows you to enter special request details).

Is there airport transfer service?

Yes, charges apply. Please contact the reservation team while booking the hotel to reserve your airport transfer service. Kindly make sure to provide your flight details at least 48 hours in advance by filling in the guest comments section during the booking process.

Does the hotel offer free parking?

Yes, all Auris Hotels offer free parking.

How many Floors, rooms and suites are there in each hotel?

Auris Plaza Hotel	14 Floors 337 rooms Classic Rooms – 187 Deluxe Rooms – 44 Executive Rooms – 52 Executive 1& 2 Bedroom Suites – 54
Auris Metro Central Hotel Apartments	17 Floors 210 rooms Studio – 12 Medium Apartment – 44 Large Apartment – 61 Dubai Suite – 83 Metro Suite – 10
Auris Deira Hotel Apartments	7 Floors 140 Rooms Classic Studio – 77 Deluxe One Bedroom Suites – 35 Superior One Bedroom Suites – 28
Auris Boutique Hotel Apartments	6 Floors 60 Rooms Classic One Bedroom Apartments – 18 Classic Two Bedroom Apartments – 12 Select Two Bedroom Apartments – 12
Auris Fakhruddin Hotel Apartments	22 Floors 304 Rooms Classic Studio – 110 Executive Studio – 20 Classic One Bedroom – 79 Superior One Bedroom – 14 Executive One Bedroom – 23 Classic Two Bedroom - 36 Executive Two Bedroom - 22
Auris Inn Al Muhanna Hotel	11 Floors 145 Rooms Classic Room – 78 Premium Room – 48 One Bedroom Suite – 10 Executive One Bedroom - 9

What are the exact locations of the Auris hotel?

Auris Plaza Hotel	Next to Mall of the Emirates, Al Barsha 1, Dubai UAE	View Map
Auris Metro Central Hotel Apartments	Next to Dubai Internet City Metro Station, Barsha Heights, Dubai UAE.	View Map
Auris Deira Hotel Apartments	Deira, Dubai UAE	View Map
Auris Boutique Hotel Apartments	Next to Mall of the Emirates, Al Barsha 1, Dubai UAE.	View Map
Auris Fakhruddin Hotel Apartments	Dubai Sports City, dubai, UAE.	View Map
Auris Inn Al Muhanna Hotel	Al Fosool Street, Barsha Heights, DUBAI UAE.	View Map

Which metro Stations are the nearest to Auris hotels?

Auris Plaza Hotel	Mall of Emirates Metro Station Sharaf DG Metro Station
Auris Metro Central Hotel Apartments	Dubai Internet City Metro Station
Auris Deira Hotel Apartments	Al Rigga Metro Station
Auris Boutique Hotel Apartments	Mall of Emirates Metro Station Sharaf DG Metro Station
Auris Fakhruddin Hotel Apartments	Mall of the Emirates Metro Station (Connect with bus or Taxi)
Auris Inn Al Muhanna Hotel	Dubai Internet City Metro Station